The Springs, a Burns Management apartment community in Saratoga Springs, is on track to earn its tenth consecutive SatisFacts Survey Award, continuing a resident-satisfaction streak that began in 2017.
The Springs has received a SatisFacts Survey Award every year from 2017 through 2025. The recognition is based on feedback from residents. SatisFacts community awards recognize properties that meet established resident-survey participation and satisfaction thresholds, making the award a direct reflection of what the people who live there think about them.
“WE’RE INCREDIBLY PROUD TO HAVE EARNED THE TRUST OF OUR RESIDENTS FOR NINE CONSECUTIVE YEARS. AT THE SPRINGS, WE’RE COMMITTED TO CREATING A WELCOMING COMMUNITY THAT RESIDENTS ARE HAPPY TO CALL HOME. THIS CONTINUED RECOGNITION REFLECTS THE DEDICATION OF OUR TEAM AND THE RELATIONSHIPS WE’VE BUILT OVER NEARLY A DECADE.”
COURTNEY CLANCY, COMMUNITY MANAGER
Looking at resident feedback offers insight into what has sustained this annual recognition.
One verified resident who has lived at The Springs since 2016 summarized the experience as, “Awesome staff, Awesome Community living, Awesome location.” Another resident wrote in September 2026, “We feel very well supported in this community,” noting the responsiveness of the staff after moving from a community where it had been difficult to reach management.
Other residents point to the broader lifestyle at The Springs. An October 2026 verified review described it as a “lovely, safe, friendly community” and highlighted its proximity to shopping, the Saratoga Racecourse, downtown Saratoga Springs, Saratoga Performing Arts Center and local restaurants. The review also mentioned one of the community’s distinctive resident perks: access to the Victoria and Peerless Pools in Saratoga Spa State Park.
The Springs includes 308 apartment homes across one-, two- and three-bedroom apartments and town homes, with more than 30 floor-plan options. Community features include a 24-hour fitness center, rooftop patio and community room, walking trails and green space, picnic areas with grills, electric vehicle charging and an on-site dog park. Apartments feature in-unit washers and dryers, granite countertops, stainless steel appliances and smart-home technology, with covered and attached garage options available.
Resident reviews frequently highlight the everyday experience behind those amenities, including responsive maintenance, a friendly office team, well-kept grounds, a quiet atmosphere and the convenience of on-site services.
The Springs has also been recognized as an ApartmentRatings Top Rated Community in nine different years since 2014. The ApartmentRatings epIQ program evaluates communities using renter ratings, review volume, management engagement with reviews and response time, adding another resident-driven measure of ongoing community performance.
The Springs is managed by Burns Management, which operates more than 30 apartment communities throughout New York’s Capital Region and has also received company-level SatisFacts and epIQ recognition. The award-winning Springs complex reflects the broad focus on resident experience across Burns Management properties.
Prospective residents can learn more about The Springs, view current floor plans and schedule a tour at https://www.burnsmgmt.com/community/the-springs or call 518-990-2498.
About The Springs
The Springs is a Burns Management apartment community in Saratoga Springs, New York, offering one-, two- and three-bedroom apartments and townhomes. The community combines more than 30 floor-plan options with smart-home technology, fitness and recreation amenities, pet-friendly features, on-site services and access to Saratoga Springs destinations.
About Burns Management
Burns Management is an Albany-based property management company established in 1974. The company manages more than 30 apartment communities throughout New York’s Capital Region and is responsible for more than $500 million in investment properties.
Media Contact
Courtney Clancy, Community Manager
Burns Management
(518) 587-4300
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newsroom: news.38digitalmarket.com
Source: 38 Digital Market News
Release ID: 2694091
